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Mendable

Developer toolsAgent-Building Frameworks and PlatformsSoftware security

What is Mendable?

Mendable is an AI-powered platform designed to build and deploy technical chatbots. It integrates with documentation, knowledge bases, and support channels to provide accurate answers. With features like continuous training and enterprise-grade security, it helps reduce support tickets and improve customer engagement. It is ideal for businesses looking to enhance their technical support and sales enablement.

Features

Supports GPT-3.5 and GPT-4 for chatbot responses
Offers 20+ data connectors for seamless integration
Provides enterprise-grade security with SOC 2 compliance
Includes continuous training through answer correction

Pros and Cons of Mendable

Pros

Reduces support tickets with accurate AI responses
Easy integration with existing documentation and tools
Supports role-based access control for security
Offers customizable prompts to reduce hallucinations
Provides insights into user interactions and queries

Cons

GPT-4 usage costs three times more credits
Limited customization options for free tier users
Requires manual correction for model training

Mendable Use Cases

Deploying AI chatbots for customer support teams
Enhancing sales enablement with technical AI copilots
Reducing activation times for new product users
Building internal knowledge bases for employee training

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