Pearl

Agent-Building Frameworks and PlatformsBusiness intelligence

What is Pearl?

Pearl is an AI voice agent designed to automate customer phone interactions. It offers a no-code platform for creating conversational workflows in seconds. Pearl supports multiple languages, works 24/7, and integrates seamlessly with tools like Google and Salesforce. It provides real-time actions, call insights, and smart tagging for better customer engagement.

Features

Build conversation flows instantly with no-code prompts

Execute real-time actions like call transfers and emails

Support multiple languages for global customer interactions

Integrate with tools like Slack, Shopify, and Salesforce

Access call transcripts, recordings, and smart tagging

Links

Website Documentation

Pros and Cons of Pearl

Pros

Works 24/7 without breaks or downtime

Supports multilingual interactions for global reach

Offers no-code setup for easy workflow creation

Provides real-time call insights and analytics

Seamlessly integrates with existing business tools

Cons

Limited to voice and browser-based interactions

Requires API integration for advanced customization

Dependent on internet connectivity for real-time actions

Pearl Use Cases

Automate customer order tracking and support

Handle debt collection and payment reminders

Provide multilingual customer service for global markets

Conduct surveys and collect customer feedback

Manage booking and appointment scheduling efficiently

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